UEM

Shakespeare slept here!

Read this blog ! Practice your English! Come on ( venga ya)!. No deadlines (fechas tope). No exams. It's just a fun way to learn the language. 

Tech Support

Wendy . Blog Shakespeare slept here! Published 05 February 2010

We're lucky here at the UEM. Yes, we are. We have a great Tech Support team , the TIC, hidden away in Building C. They keep tabs on the main computer and solve all our computer issues. You'll see them in the cafeteria or on the bridge, or when you are desperate because your laptop refuses to obey you. Yes, we do have the occasional computer glitch, but it's usually the user who's complicating the issue. At least it is in my case. I admit it. I'm one of the computer illiterate. Well, not completely. I've made great progress since I first learned to double-click. What a strange concept:double click. I'm very grateful to all the friends and colleagues and computer geeks who've helped me over the years. And are still heard saying "Oh, NO" when I cry out for help.

The members of our TIC department speak Spanish! That is a BIG plus in the modern world. Some also speak English. We can communicate with the TIC team: in person, by email, by phone. They respond. They're patient. They're helpful. They understand that many of us have no computer smarts so they try not to speak to us in computerese. We just wouldn't understand what they were saying in any language because we don't know what's going on inside our computers. We can often be heard talking to the computer screens, "No, no , NO! Where did my document go? Not now! Please...don't shut down!"

Yep, we're lucky. We have a very sophisticated TIC department at the UEM. Wendy

VOCABULARY:

to be lucky: tener suerte
tech support tea: equipo de apoyo técnico
hidden away: escondido
keep tabs on: controlar
issues: problems
laptop: portatil
refuse: negarse
obey: obedecer
glitch: fallo en el sistema
grateful: agradecido
geeks: friki del ordenador
computer smarts: mano para el ordenador
computerese: idioma informática
language: idioma
screen: pantalla
shut down: cerrar, apagar

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Comments (4)
EspaldaPlateada (not verified)
5 February 2016 12:29 pm Reply

Tech Support, Tech Support... Wendy... don´t lie!! You alwais ask me or Mario for Help :) TIC means in spanish: Tecnologías de la información y la comunicación. If you want to say in English, it´s: "IT" «Information Technology». There is a great TV program about that, the name it´s IT Crowd.

EspaldaPlateada (not verified)
5 February 2016 12:29 pm Reply

Tech Support, Tech Support... Wendy... don´t lie!! You alwais ask me or Mario for Help :) TIC means in spanish: Tecnologías de la información y la comunicación. If you want to say in English, it´s: "IT" «Information Technology». There is a great TV program about that, the name it´s IT Crowd.

EspaldaPlateada (not verified)
5 February 2016 12:29 pm Reply

Tech Support, Tech Support... Wendy... don´t lie!! You alwais ask me or Mario for Help.TIC means in spanish: Tecnologías de la información y la comunicación. If you want to say in English, it´s: "IT" «Information Technology».There is a great TV program about that, the name it´s IT Crowd.

EMiLiO (not verified)
5 February 2016 12:29 pm Reply

The best TIC in the world... having a friend who is a computer geek!

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